FAQ'S   General frequently asked questions

Can you mail me the list for the latest Twilight CD ?
- Yes we could, and we might actually do so in the future through our mailing list. Send email to [email protected] with the word "subscribe" in the Subject line, leave message body empty, to subscribe to our mailing list.

Can I order CD's directly through you ?
- No, and please don't mail to ask where to get them, we don't know.

The CD vibrates when played in high-speed-CD-drives ?
- This should be fixed now, we don't expect further problems except maybe with some of the cheapest high-speed CDROM drives. If you still experience problems please let us know.

Can the mail to you be in Dutch ?
- Yes it can, if you're having trouble making yourself clear in English just write your mail in Dutch or German.

Will you reply to my mail ?
- We get a rather large amount of mail and it is almost inpossible for us to give everyone a personal reply. However this doesn't mean we won't look into the problem, so don't let this keep you from mailing us. Please keep sending mail to tell us if something doesn't work so we are aware of it and can fix it. One last thing: don't expect a reply the next day!

I'm trying to run some program and it won't go because it needs dinput.dll
- DirectX is probably incorrectly or not installed.

Some games just hang while installing.
- Some games have fairly large files in them and the status bar is only updated once for each file. Depending on your systems speed this can take a while. So have some patience and it will work.
 
 

Release 32

Nero 4.0.0.5 won't register properly.
- Use the following serial number: 1413-0000-0031-2733-1673

Release 25

Delphi 4 is not working properly.
- Check the Various section in release 27.

Release 23

Forsaken gives an audio/video stream error.
- Install DirectX Media (also on release 23).

Release 22

Hexen II: Portal of Praevus doesn't install correctly.
- Sorry an error in the (internal) installation script, it is fixed in release 23, so use the menu of release 23 (or later) to install the game.

The serial number of WaveLab 2 is incorrect.
- No it isn't, if you had used copy & paste you would have had no problems with the serial number. However if you insist on typing it then make sure you get it right (the 0 in Deepz0ne is a ZERO!).

Release 20

The serial number for Bryce 3D is incorrect, it asks for the CD.
- The serial number is OK, the problem is with the crack, if you install to a directory with a space in its name (ie. the default "C:\Bryce 3D") then it can't crack! Just use a directory name without spaces (and apply the crack before running the program).

Release 19

When I changed to another release in the menu I can't go back to release 19.
- Oops, you're right sorry, just start the menu again.

Quark XPress complains about wrong keyboard settings.
- Set (in Control Panel) both your keyboard and regional settings to US and Quark will work fine.

The Championship in TOCA Touring Car doesn't work because it needs some file.
- Open a DOS box and at the DOS command prompt go to the drive where TOCA resides then enter:
CD \TOCA\SPEECH\PC\ENGLISH
and
TYPE <NUL >FILELEN.DAT
this will create an empty file (all that is needed to keep the game happy).

Release 18

Tomb Raider 2 is running slow, even with a fast system and a darn fast 3D accelerator.
- Put a CD (randomly selected) in your CD-Rom drive or even better: set music volumen to zero.

Men in Black returns to the game menu.
- It's just the games way of telling you that you've died (since there are no videos). You should disconnect the bomb at a specific moment (and certainly not too late) otherwise you die.

Release 17

Omnipage Pro 8 is expired or something.
- There is a fix on release 19. And yes, it does work! If it doesn't work for you then you probably have installed the program to a directory with long file names (for example: "C:\Program Files\something"), either install to another directory (not using long file names) or use the menu from release 21 or later as the DOS pkunzip has been dropped from release 21 and replaced with long file name compatible stuff.

Jedi Knight won't go beyond level 8.
- You should have read the text, then you would have known that you had to disable the videos!
.

Release 16

Elastic Reality needs a serial number, but I can't find it anywhere.
- You can enter whatever you like for for name, company and serial (couldn't think of that?)
This also holds for various other programs that do ask you to enter a serial number, be we didn't supplied any in the info.

The Carmageddon Splat Pack doesn't work!
- Unfortunatly you're right, it doesn't work. However a standalone working Splat Pack (with 3dfx support etc) is on release 19.

Constructor quits and complains about a movie file at some point during the game.
- There heve been many reports about this and also messages that it does work. If you're having problems: try the Windows 95 update on release 19, this should solve any problems.

Garfield doesn't work and I don't have WING installed.
- Install WING.

Release 15

I get annoying blue screens and other errors with the menu on release 15.
- Despite all the effort that went into release 15, the menu still containded some bugs when changing CDs. We are ver sorry about this, it should never have happend. Everything is fixed on release 16, as God is our witness. Work around the problem by either copying menu95.exe to you HD and running that copy or quit the menu when you have to swap CDs.

Little Big Adventure stops in the middle of the game (when freeing the lighthouse keeper)?
- Thanks for pointing out the problem to us, and to Jos for the fix, which can be found on release 16.

Dark Colony doesn't work ?
- This appeared to be a problem in our installer (which is fixed on release 16 of course), so you can use the menu of release 16 or later to install the game. Alternativly you can install it from release 15's own menu and after installing and BEFORE running change the file-attribute of the ANIM.DAT file to read-only. You can do this by right clicking on the file, selecting properties and change it there.
 

Release 9

I need a file "crack.com" for Virtual Pool and I can't find it anywhere.
- Well you're not the only one, the file probably got lost somewhere. It wasn't easy but we finally recovered the crack.com thing. Check out the Various section of release 19 if you still want to play it! (Virtual Pool 2 is on release 18)

Moto Extreme gives an out of memory error while unpacking on some computers.
- Jim is looking into the problem.
 

Release 8

Discworld 2  won't start.
- Change the directory name from DISCWLD2 to DW2.

Leisure Suit Larry has some kind of problem.
- there is a (untested by us) fix on release 19
 

Release 7

Road Rash complains about something and doesn't work.
- In the directory TEXT is a file TEXT.RAR unrar that file (rar x text.rar or something alike) and vrooomm!